Travel and Tourism Management Diploma

with Practicum


Travel and Tourism Management Diploma


650 Hours

150 Practicum Hours








Travel & Tourism Management Program at CCC consists of 12 courses. The program is designed to prepare learners for careers in the travel and tourism business sectors, as well as with associations that provide various travel and tourism products and services. It focuses on best practices at all levels of employment and ownership. Some of the topics covered are Destination Geography, Cross-Culture Tourism, Products & Services, Law, Human Resources, Sustainable Tourism, and Automation- Airline reservation system. 

Travel and Tourism Management 1-Year Diploma Details

This program is designed to help students enter the travel and tourism industry by providing practical skills to succeed in the workforce. International Students are welcome to enroll. 

Students will learn about the nature and characteristics of tourists and the industry, apply concepts of sustainability to the tourism sector, evaluate the impact of tourism on communities and environments, and more. By the completion of this Diploma certificate program, students will have developed a comprehensive portfolio of their work and will be able to promote their skills to potential employers and clients.

Graduates of this travel and tourism management course will be job-ready for entry-level positions in the Travel and Tourism industry in Canada.

Introduction to Travel and Tourism

Dive into the dynamic world of travel and tourism with this introductory course. Explore the fundamentals of the travel industry, including its history, key players, and the economic and social impacts of tourism. Gain insights into various travel segments such as leisure, business, and adventure tourism. Learn about the roles of travel agencies, tour operators, and destination management organizations. This course also covers current trends, sustainability practices, and the future of tourism. Ideal for those looking to start a career in tourism or simply broaden their understanding of this exciting global industry.

Destination Geography

Uncover the fascinating geography of the world’s most popular travel destinations in this comprehensive course. Study the physical and cultural landscapes that shape travel experiences across continents. Understand the geographic factors that influence tourism, including climate, natural attractions, and cultural heritage. Explore key destinations in each region, examining their unique characteristics and appeal to travelers. Learn about geographic tools and techniques used in tourism planning and management. Perfect for aspiring travel professionals, this course equips you with essential knowledge to enhance your expertise in the global travel and tourism industry.

Cross-cultural Communication in Tourism

Enhance your communication skills and cultural awareness with this essential course on cross-cultural communication in tourism. Learn how to effectively interact with diverse populations, understanding and respecting cultural differences that influence travel experiences. Explore communication strategies and practices to bridge cultural gaps, ensuring positive interactions between tourists and local communities. Gain insights into the cultural dimensions of behavior, language, etiquette, and non-verbal communication. This course is ideal for tourism professionals seeking to improve customer service, foster inclusivity, and create memorable experiences for travelers from around the world.

Restaurant Operations Management

Master the essentials of running a successful restaurant with this comprehensive course on restaurant operations management. Learn about the key aspects of managing a restaurant, including menu planning, inventory control, cost management, and customer service. Explore effective strategies for staffing, training, and team leadership to ensure smooth day-to-day operations. Understand the importance of maintaining high standards in food safety, hygiene, and quality control. This course also covers the latest trends and technologies in the industry to help you stay competitive. Ideal for aspiring restaurateurs and current managers looking to enhance their operational efficiency and guest satisfaction.

At the end of class, the students will be knowledgeable about:

  • UI/UX design Method
  • UI/UX design for SEO
  • Defining user experience metrics
  • Improving the design based on data collected
Travel &Tourism Industry Products

Explore the vibrant spectrum of products and services in the travel and tourism industry with this engaging course. From airlines to hotels, cruise ships to theme parks, get an in-depth look at what makes the travel experience unforgettable. Discover how travel products are crafted, marketed, and delivered, meeting the diverse needs of globetrotters. Dive into the latest innovations in travel technology and see how they’re revolutionizing the industry. This course also highlights sustainable tourism practices and the rise of bespoke travel experiences. Perfect for future travel industry leaders, this course provides the insights needed to excel in a dynamic and ever-evolving market.

Marketing in Tourism Industry

This course provides an in-depth exploration of marketing principles within the tourism industry. It covers market segmentation, targeting, positioning, and branding, with a focus on consumer behavior. Participants will learn digital marketing techniques, including social media, content creation, and SEO, tailored for tourism. The course also emphasizes customer experience management and the strategic use of reviews to enhance brand reputation. Ideal for professionals seeking to deepen their expertise in tourism marketing.

Tourism Ethics & Sustainability

This course examines the ethical considerations and sustainability practices essential in the tourism industry. Participants will explore the principles of responsible tourism, focusing on minimizing environmental impact and promoting social and cultural preservation. Topics include sustainable tourism development, ethical decision-making, and the role of tourism in fostering community well-being. The course also covers global initiatives and policies aimed at promoting sustainable tourism practices. Ideal for professionals committed to advancing ethical standards and sustainability in the tourism sector.

Travel Agency Office Operations

This course provides a comprehensive overview of the essential functions and practices within a travel agency. Participants will learn about office management, client relations, and the booking process. Key topics include reservation systems, itinerary planning, customer service excellence, and financial management. The course also covers the use of technology in streamlining operations and enhancing efficiency. Ideal for individuals seeking to understand the operational aspects of a travel agency and aspiring to enhance their managerial skills in this sector.

Risk and Law Management in Tourism

This course offers an in-depth examination of risk management and legal issues within the tourism industry. Participants will explore strategies for identifying, assessing, and mitigating risks associated with travel and tourism operations. Key topics include health and safety regulations, liability, contract law, and crisis management. The course also addresses legal compliance, ethical considerations, and the development of risk management plans. Ideal for professionals seeking to enhance their understanding of legal frameworks and risk mitigation strategies in the tourism sector.

Travel &Tourism Human Resources

This course provides an in-depth exploration of human resource management within the travel and tourism industry. Participants will learn about recruitment, training, performance management, and employee relations specific to this sector. Key topics include talent acquisition, workforce planning, organizational behavior, and compliance with employment laws. The course also addresses strategies for enhancing employee engagement, retention, and development in a dynamic and customer-focused environment. Ideal for professionals seeking to advance their HR expertise and contribute to effective workforce management in travel and tourism organizations.

IATA Fares & Ticketing

This course offers a comprehensive study of IATA fares and ticketing principles. Participants will gain expertise in fare calculation, ticketing procedures, and the application of IATA regulations. Key topics include fare construction, mileage principles, global indicators, and electronic ticketing. The course also covers advanced pricing strategies, codeshare agreements, and interline ticketing. Ideal for professionals aiming to enhance their skills in fare management and ticketing within the aviation industry, ensuring compliance with international standards.

Reservations System in Airline Industry

This course offers a comprehensive overview of airline reservations systems, emphasizing the technical and operational aspects essential for managing passenger bookings. Students will explore the intricacies of global distribution systems (GDS), passenger service systems (PSS), and online booking technologies. Core topics include reservation workflows, inventory control, fare regulations, and booking codes. Additionally, the course examines the role of advanced technologies in optimizing customer satisfaction and operational efficiency. This course is particularly suited for those aspiring to specialize in airline reservations management and enhance their expertise in the aviation industry’s technological landscape.

Travel and Tourism Management Diploma

Create Career College prepares students for real-life work experience to develop high-demand workplace skills upon academic training. We always make sure our programs are aligned with the current job market and business trends. Create Career College is dedicated to guaranteeing a prosperous career for every graduate.

Travel and Tourism Management Certificate Career Development

Positions For Travel and Tourism Management Diploma Graduates

Travel Consultant

Tour Operator

Event Coordinator

Hotel Manager

Cruise Line Staff

Destination Marketing Specialist

Admission Requirements

Minimum Age: 19 Years Old or Above

Education: Applicants must possess a high school diploma or its equivalent;

English Proficiency Requirements:

TOEFL iBT: 79+

TOEIC: 850+


IELTS: 6.5+

Admission Documents:

1. Online application form

2. A copy of your passport

3. High school diploma for a candidate who is under 19 years old

4. Valid document for academic IELTS or TOEFL if an applicant has
** Students are required to have their personal computer

Start Dates:

January 2, 2024

January 29, 2024

February 26, 2024

March 25, 2024

April 22, 2024

May 21, 2024

June 17, 2024

July 15, 2024

August 12, 2024

September 9, 2024

October 7, 2024

November 4, 2024

December 2, 2024

Professional Diploma in Travel and Tourism Management: FAQ

What are the admissions requirements at Create Career College (CCC)?

Students need to have completed Grade 12, or be over 19 years old. You may need to pass an English assessment test, depending on your official English scores. For individual program requirements, please see the program listings.

When is the deadline for registration?

We offer frequent start dates for most of our programs, giving students plenty of options. Please contact us to find out the next start date.

What if I cannot decide my program of choice?

Our academic advisors are happy to assist you in finding the program that fits your interest the most. Please contact us.

Can you help me to find accommodation?

Please consult our accommodations page for further information or contact us for further assistance.

Is your campus easily accessible?

We are located directly opposite of Metrotown Mall, which has SkyTrain, bus and taxi service to make your commute easy.

Do I have to pay all at once for my program?

Please consult with us directly so that we can come up with a suitable payment plan. Paying for college can be stressful, so we want to work with you to make this as stress-free as possible.